Editing a Worker Group

The procedure below describes how to edit a Workers Group.

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To edit a Workers Group:

1.

Open the Workers Group page (Configuration > Routing > Workers Group); the following appears:

2.

Select the Workers Group you wish to edit by selecting the corresponding check box.

3.

From the ‘Actions’ drop-down list, select Edit Workers Group; the following appears:

4.

Make your necessary changes, and then click Save Changes.